K14 Privacy Policy — Your Information Is Safe With Us
This page clearly explains how your personal information is collected, used, and protected on the k14 platform.
Last Updated: 2026
What Information We Collect
Certain information is collected automatically or through direct user input during registration and use of k14's services. The following outlines the types of information gathered:
Account & Personal Information
- Name, mobile number, and email address
- Date of birth and national ID number (for verification purposes)
- Other profile information provided at registration
Payment & Transaction Information
- Deposit and withdrawal amounts (BDT / ৳)
- Partial bKash, Nagad, or Rocket account details
- Transaction ID and timestamp
Device & Browser Information
- Device type, operating system, and browser
- IP address and connection timestamp
- Page Visit History & Session Data
Usage Information
- Sections of the platform where the most time is spent
- Betting history and preferred sports categories
- Support request and communication history
How Your Information Is Used
K14 uses collected data solely for specific, legitimate purposes. Personal information is never sold or used for unnecessary purposes.
To verify the accuracy of registration details and prevent unauthorized access.
To securely process BDT deposit and withdrawal transactions.
To resolve issues and respond to user requests promptly.
To detect suspicious activity and maintain platform security.
To analyze usage data and further improve platform services.
To keep users informed of account-related updates and important notifications.
Cookies & Tracking Technologies
K14 uses cookies to enhance the user experience and keep sessions secure.
Use of Cookies
- Session Cookies: Used to maintain login status; cleared when the browser is closed.
- Preference Cookies: To remember language settings and user preferences.
- Analytics Cookies: To understand which sections of the platform are used most.
Most browsers offer options to manage cookies. However, disabling cookies may affect the functionality of certain features.
Data Storage, Security & Third Parties
Data Storage & Security
K14 stores user data on secure, encrypted servers. Encryption technology is applied during all data transfers. Information is retained for as long as an account remains active. Once an account is closed, data is deleted unless retention is required by law.
Sharing Information with Third Parties
K14 does not sell users' personal information to third parties. However, limited data may be shared with specific partners as necessary to deliver our services:
- Payment gateways (bKash, Nagad) for processing transactions.
- In response to valid requests from legal authorities.
- When required for fraud investigations.
User Rights & Policy Updates
Your Data Rights
Every k14 account holder is entitled to the following rights:
The right to know what information k14 holds about you.
The right to request correction of inaccurate or outdated information.
The right to request deletion of data where no legal obligation requires its retention.
Changes to the Privacy Policy
K14 may update this Privacy Policy from time to time. Users will be notified of any significant changes wherever possible. The latest version of the policy will always be available on this page. Continued use of the platform after an update constitutes acceptance of the revised policy.
Support & Contact
For any privacy-related questions, requests to correct or delete your information, please reach out to our support team. Email: [email protected]. For more general inquiries, FAQ View.